Grand Resort Hotel & Convention Center, Pigeon Forge ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

3171 Parkway, Pigeon Forge, Tennessee, United States, 37863

“This hotel is tucked away from the hustle and bustle of the main parkway, making it a peaceful escape while still being close to attractions.”view full review

Grand Resort Hotel & Convention Center offers straightforward accommodation in a family-friendly setting with amenities such as an outdoor pool and a games room. This 2-star Pigeon Forge hotel is conveniently located near popular attractions.

Rooms & Amenities

Each guest room features air conditioning, a television, a clock-radio, and a private bathroom with a hairdryer. Accommodations include up to 2 beds, accommodating up to 4 persons per room.

Dining Options

An on-site restaurant serves meals and there are various dining options within a short distance, including J.T. Hannah's Kitchen and Cheddar's, both just 0.5 miles away.

Leisure & Business

Guests can enjoy the outdoor pool and hot tub during their stay. The hotel also features meeting and banquet facilities, making it suitable for events and gatherings.

Location & Transportation

Grand Resort Hotel & Convention Center is located just a 5-minute drive from Dollywood theme park and 10 minutes from Splash Country water park. Nearby transport options include tram stops for easy access to local attractions.

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Getting around

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City Centre

Pigeon Forge3000 ft

Airports

McGhee Tyson (TYS) 41.0 mi

Asheville Regional (AVL) 101.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

The breakfast buffet was absolutely wonderful! With a variety of options, all five of us enjoyed a hearty meal for about $25 to $30. The atmosphere was friendly and welcoming, making it a great start to our day.

John123. USA, 2024-05-15Read full review on

Fun for the Kids

My daughters absolutely loved the hotel's pool area. It was a great way for them to unwind after a long day of exploring the attractions nearby. The facilities were decent, which kept them entertained for hours.

TimmyBoy. USA, 2024-06-03Read full review on

Comfortable Stay

I found our room to be quite clean and surprisingly spacious, despite the hotel's age. There were no major issues, and the beds were comfortable for a good night's sleep after our long drives.

Joseph_87. USA, 2024-07-12Read full review on

Nice Viewing Experience

The room had a decent TV for watching our favorite shows after a long day. We appreciated the variety of channels available, which kept us entertained in the evenings.

EdSmart. USA, 2024-08-20Read full review on

What’s included

General

Lift

Dining

Restaurant

Spa & Leisure

Swimming pool

Room features

Air conditioning

Media

Television
Telephone

Location

3171 Parkway, Pigeon Forge, Tennessee, United States, 37863

Map view

3171 Parkway, Pigeon Forge, Tennessee, United States, 37863

City landmarks

Mall

The Island in Pigeon Forge

1.1 mi

Theme Park

Dollywood

1.5 mi

Landmark

Old Mill

3500 ft

Landmark

LeConte Center at Pigeon Forge

2000 ft

Landmark

Dolly Parton's Stampede

1.3 mi

Theatre

Main Event Theater

3300 ft

Museum

Alcatraz East Crime Museum

1.1 mi

Landmark

All Sauced Up # 2

2300 ft

Landmark

Shroud Museum

2500 ft

Landmark

The Twisted Vessel

2500 ft

Landmark

Old Forge Distillery

3300 ft

Landmark

Smoky Mountain Car Museum

2900 ft

Landmark

Jurassic Jungle Boat Ride

1.1 mi

Museum

Southern Gospel Music Hall of Fame and Museum

1.4 mi

Landmark

Master's Editions on the Island

4500 ft

Landmark

Pigeon Forge Gem Mine

4600 ft

Shopping Area

Old Forge Plaza

2700 ft

Theme Park

Xtreme Racing Center of Pigeon Forge

2000 ft

Landmark

Ole Smoky Tennessee Moonshine

1.1 mi

Landmark

Tennessee XXX Moonshine on Teaster

3400 ft

Park

Patriot Park

4100 ft

Race track

SpeedZone Fun Park

2400 ft

Landmark

Tennessee Shine Co

3200 ft

Theme Park

Flyaway Indoor Skydiving

2100 ft

Museum

Hollywood Wax Museum

1.7 mi

Landmark

Noah's Ark Animal Ride

2400 ft

Landmark

Ultrazone

2600 ft

Landmark

Rockin' Raceway Arcade

1.0 mi

Landmark

Professor Hacker's Lost Treasure Golf

3100 ft

Nearby

3275 Parkway

Big Top Arcade

2000 ft

Restaurants

Rita's Italian Ice & Frozen Custard

1800 ft

3152 US 441 Parkway Pine Mountain Shopping Center Suite 1A

Baskin-Robbins

2700 ft

3270 Parkway

The Casual Pint Pigeon Forge

4100 ft

2905 Parkway

Reviews and Ratings <br />

Feedback from previous guests about their experience.

John

United States, March 2025

5.0/10

This hotel experience was far from what we hoped for. We faced cleanliness issues, a dreadful odor in the room, and unhelpful service. On a positive note, it was conveniently located near local attractions, but the overall state of the hotel left much to be desired, making it hard to recommend it to others.

Rooms

5.0

The first room we were given had a terrible odor and was not clean, with hints of what seemed like cat urine lingering. Even after moving, the second room still had a musty smell and poorly lit areas with ripped bedding.

Service

5.0

The service was disappointing, with staff failing to address our concerns adequately and being unresponsive to issues with the room.

Location

7.0

The location was convenient for accessing local attractions, but the surrounding areas of the hotel were not well-maintained.

Dining

Facilities

5.0

Facilities need significant maintenance; the trash was not picked up regularly, and the Wi-Fi was spotty.

David

United States, March 2025

5.0/10

My stay at this hotel was incredibly disappointing. The check-in was chaotic and the room I received was outdated and not very clean, even having cigarette burns on the blanket. I wasn't happy with the service as they failed to deliver what I was promised. It was frustrating, especially for the price I paid. I certainly wouldn't recommend this place to anyone looking for a pleasant experience.

Rooms

5.0

The room was outdated, smelled bad, and was not clean, which is unacceptable.

Service

5.0

The service was largely unhelpful, and the staff seemed overwhelmed and dismissive when I raised issues.

Location

6.0

The location was fine, but given the overall experience, it didn't make up for the hotel's shortcomings.

Dining

5.0

Dining was a hassle, with breakfast options being misleading; I had to buy a drink to get my breakfast.

Facilities

5.0

Facilities seemed outdated and not well-maintained, offering a poor overall experience.

Edward

United States, February 2025

6.0/10

My stay at this resort spa left me feeling disappointed overall. While the outdoor pool area was clean and enjoyable, the service and upkeep of the room certainly could use some improvement. It had potential, especially due to the friendly front desk staff, but I encountered several issues during my visit that made it hard to fully recommend this place. The price felt a bit high for the experience I received.

Rooms

5.0

The room was spacious and had two comfortable king-size beds, but it was let down by maintenance issues such as stinky drains and a dirty appearance.

Service

6.0

The staff at the front desk were friendly, but maintenance response was slow, which was frustrating when dealing with multiple issues in the room.

Location

7.0

The location was decent, close to various attractions and activities, but access around the pool area was a bit precarious due to algae build-up.

Dining

5.0

The dining experience was underwhelming, especially since breakfast was unappetizing and limited.

Facilities

8.0

The pool area was well-maintained and inviting, which was a plus during my stay.

Pete

United States, January 2025

5.0/10

This hotel experience was quite unpleasant. From the moment we checked in, the atmosphere was off. The lobby smelled bad, and our initial room was unsatisfactory, with black mold on the walls and a filthiness that was hard to overlook. The staff was at least helpful in moving us to a better room the next day. However, issues like poor Wi-Fi and unappealing dining options made the overall stay unsatisfactory. Overall, I wouldn't recommend this place if you're looking for cleanliness and comfort.

Rooms

5.0

The first room we had was dirty with black mold, but the second room was better without those issues.

Service

5.0

The staff was initially unfriendly, but one morning staff member helped us find a better room.

Location

6.0

Location was decent, but the atmosphere was ruined by the cleanliness issues.

Dining

5.0

Dining was disappointing, as it felt more like a cafeteria than a proper restaurant.